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Research Article
2025
:4;
100561
doi:
10.1016/j.jorep.2025.100561

Evaluation of the quality of information provided by ChatGPT on pelvic and acetabular surgery

Department of Orthopaedics, Tallaght University Hospital, Dublin 24, D24 NR0A, Tallaght, Ireland
Royal College of Surgeons in Ireland, 123 St Stephen's Green, Dublin 2, Ireland

⁎Corresponding author: Conor J. Kilkenny. conor.kilkenny@tuh.ie

Disclaimer:
This article was originally published by Reed Elsevier India Pvt. Ltd. and was migrated to Scientific Scholar after the change of Publisher.

Abstract

Abstract

Pelvic and Acetabular fractures are complex injuries commonly caused by both high-energy mechanisms in young patients and low velocity trauma in older patients, which can result in significant morbidity and mortality for both. This study aimed to assess the information provided by ChatGPT on pelvic and acetabular surgery using standard scoring systems to assess the quality, reliability, and readability of the content. We hypothesized that while ChatGPT would generate information of high quality, its readability would be low.

An open AI model (ChatGPT) was used to answer 20 commonly asked questions from patients about Pelvic and Acetabular surgery. These answers were evaluated for medical accuracy, quality, and readability using the JAMA Benchmark criteria, DISCERN score, Flesch-Kincaid Reading Ease Score (FRES), and Grade Level (FKGL).

The JAMA Benchmark criteria score was 0, the lowest score, indicating no reliable resources cited. The DISCERN score was 42.5, which scores information of fair quality. The area the open AI model scored lowest was the reliability portion of the DISCERN score due to a lack of resources. The FRES was 52.9, and the FKGL was at a 10th-12th grade reading level.

A 10th to 12th grade reading level was required to comprehend the information provided by ChatGPT with regards to Pelvic and acetabular surgery, and the evidence supplied was of fair quality. With no citations provided, it remains unclear where these answers originate and how scientifically valid they are with respect to the latest literature. In spite of this, ChatGPT did safety-net patients by encouraging the importance of further discussion with a surgeon.

Keywords

Artificial intelligence
Pelvis
Acetabulum
Trauma
Readability
1

1 Introduction

Pelvic and Acetabular fractures are complex injuries commonly caused by both high-energy mechanisms in young patients and low velocity trauma in older patients, which can result in significant morbidity and mortality for both.1 The incidence of acetabular fractures has been estimated at 0.003 %,2 with pelvic ring fractures representing 3 % of blunt skeletal injuries.3 Road Traffic accidents (RTA) are the most common cause of major pelvic ring injuries.4–6 Pelvic fractures are the third most common cause of death post RTA, behind injuries to the central nervous system and the chest.6 Although pelvic and acetabular fractures may often be managed conservatively, these injuries can have devastating long-term physical, social and financial implications for patients and their families.7 Surgically restoring the bony pelvic and acetabular anatomy can help facilitate early mobilisation, and prevent immobilisation-associated complications.8

Keulers et al. has shown that surgeons under-appreciate the level of information patients desire prior to surgery.9 Given the impact these injuries can have, many patients and family members turn to the internet for further information about their condition or surgery. With the advances in technology patients are now better informed regarding their medical care than previously.10,11 In this current technological era we have recently seen an emergence in the use of Artificial Intelligence (AI)-driven ChatBots like ChatGPT. However, no current standards exist to verify the accuracy or reliability of information provided by ChatGPT, with research suggesting further governance is required to ensure the quality and trustworthiness of AI-generated responses.12

While prior studies have examined the quality and readability of the responses generated by Chat GPT to questions regarding hip, knee and upper limb pathologies,13–17 to our knowledge, this is the first study assessing the quality of information generated by ChatGPT on pelvic and acetabular surgery. This study aimed to assess the information provided by ChatGPT on pelvic and acetabular surgery using standard scoring systems to assess the quality, reliability, and readability of the content. We hypothesized that while ChatGPT would generate information of high quality, its readability would be low.

2

2 Methods

2.1

2.1 Artificial Intelligence

On September 21st, 2024, an AI software (ChatGPT) answered commonly asked questions by patients in relation to pelvic and acetabular surgery. A number of validated scoring systems assessed the readability and quality of the answers provided. The questions were based on previous studies examining patient expectations following pelvis and acetabular surgery and the Hospital of special surgery website.18 The answers provided by ChatGPT were assessed independently by three named authors CJK, MD and DOS.

2.2

2.2 Quality analysis

In order to assess the readability and quality of the information provided by the AI software two validated tools were. This included the DISCERN19 and the Journal of the American Medical Association (JAMA)20 benchmark criteria. The DISCERN score evaluates the quality of written health information and ranges from 16 to 80 points. Each question is scored from 1 to 5 points. The DISCREN tool is divided into three sections. Eight questions assess reliability, seven focus on treatment information, and a final question provides an overall quality rating. Weil et al. excluded the final question and categorised the Discern score into the following categories.21 Scores of 63–75 are considered “excellent”, scores of 51–62 are considered “good”, scores of 39–50 are considered “fair”, scores of 27–38 are considered poor, and scores of 15–26 are considered “very poor”.

The JAMA criteria consists of 4 accepted standards that evaluate the quality of information. The four criteria are authorship, attribution, disclosure and currency. Each criterion scores 1 point. Authorship requires clear identification of the author's name, affiliations, and credentials. Attribution involves appropriately citing sources and documenting relevant copyright information. Disclosure highlight any potential conflicts of interest, while currency refers to the date of the information provided, ensuring it is up to date and relevant.

2.3

2.3 Readability analysis

The readability was evaluated using the Flesch-Kincaid Reading Ease Score (FRES) and Grade Level (FKGL), with scores calculated through an online tool: https://goodcalculators.com/flesch-kincaid-calculator/. The FKGL is an updated version of the FRES. The FRES score ranges from 0 to 100, with 0 representing that the text is unreadable and a score of 100 would indicate it is very easy to read. The FKGL represents the level of education required to understand the material. The higher the FKGL the more complex it is to understand the content.22

2.4

2.4 Statistical analysis

Qualitative statistical analysis was conducted using Microsoft Excel. Inter-rater reliability (IRR) was calculated for the DISCERN score, with the with IRR interpreted as between 0.01 and 0.20 indicates little to no agreement, 0.21 to 0.40 indicates fair agreement, 0.41 to 0.60 indicates moderate agreement, 0.61 to 0.80 indicates substantial agreement, and 0.81 to 1.00 indicates almost perfect agreement.23

3

3 Results

3.1

3.1 Quality and readability analysis

The JAMA Benchmark criteria were scored as 0 due to the lack of references provided by ChatGPT to source material used in compiling the answers. The DISCERN score was 42.5, with an IRR of 0.6. The areas where it lost marks were also due to the lack of available source material and information not being supported by background literature. The FRES was 52.9, indicating the information provided is “fairly difficult to read”, and the FKGL was 8.4, indicating a reading level of 10th to 12th grade. A complete list of answers generated by ChatGPT is further demonstrated in Appendix 1.

4

4 Discussion

The most important finding of this study is that the quality of answers provided by AI was considered to be of “fair” quality, but was unable to reliably identify information sources and required a high reading level to be interpreted. ChatGPT can assist patient education in certain patient groups with regards to Pelvic and Acetabular surgery, however the source and validity of the AI platforms certainly warrants questionning. The AI software also routinely recommends that questions relating to their condition should be clarified further with a surgeon or doctor.

There is often a considerable difference between patients' reading abilities and the readability of educational materials provided.24 It has been previously shown that clinicians underestimate the level of information and detail that patients require in relation to their condition and proposed treatment plan.9 This often can lead patients to access information online or more recently to AI platforms, such as ChatGPT, in hope of better understand clinical information provided by healthcare professionals. ChatGPT has surged in popularity not only amongst the general population but also within the medial field, with physicians and patients alike often accessing this prior to the internet itself.25

Although ChatGPT aims to provide its users with accurate and reliable information based on the data which it has been trained on, however a lack of citations has called the validity of its responses into account.26 In spite of this, ChatGPT was found to be capable of passing the United States Medical Licensing Examination(USMLE)27 while also scoring 67.5 % in an Orthopaedic FRCS exam (an exit exam prior to becoming an Orthopaedic consultant in Ireland and the United Kingdom).28 AI has shown potential as an adjunct in medical academic writing, however care must be taken with respect to potential plagiarism.29 Additionally, it is deemed highly likely that AI may play a role in assisting radiographic diagnoses in future, with ever-growing radiomic studies being published.30,31

As the apparent use of ChatGPT and AI is only expected to grow and expand, it is crucial that the readability and quality of its answers are assessed for various medical conditions. In 2024, 54 % of adults within the US are thought to have a literacy below a 6th grade level.32 A Survey conducted in Ireland by the Central statistics office in 2012 found that nearly one-fifth of the population were at or below level one on a literacy scale, which suggests a potential issue with understanding basic written language.33 This suggest that the reading level required to interpret AI responses with regards to pelvic and acetabular surgery could be too high for the average person. Likewise, similar studies in other Orthopaedic subspecialties have found that higher reading levels were required than the recommended 5th grade as advised by Weiss et al.13,14,34 Previous work by Wally et al. encourages patients when searching medical information online to only trust websites with the HON rating.35 The HON certification process ensures certain standards are met with regards to the dissemination of medical information, which has not yet been applied to ChatGPT.36 Therefore, continued exploration and validation of these AI platform must be considered a crucial area of study prior to their use as standard in informing patients and physicians alike in providing world class care to prospective patients.

A previous readability study by Murphy et al. looked at the readability and quality of online information in relation to pelvic and acetabular fractures.37 Similar to our study, Murphy et al. found that a high reading level was required to comprehend the information. The mean FRES score for acetabular internet information was 43.83 while the mean FRES score for pelvic internet information was 41.38. This is quite similar to the FRES in this study of 52.9. However, this may suggest that the information provided by ChatGPT in relation to pelvic and acetabular fractures may be more complex than the information provided by the more “traditional” internet. This is concerning and suggests that information on this area accessed through the internet is too complex for many patients.

5

5 Limitations

There are number of limitations in this study, many of them inherent to the study design. Firstly, this is an analysis of an AI software which has its own innate constraints. The software provides no source information, so it is unclear where this information originates from and what data this software is trained on. The software could also develop overtime and thus improve the quality and readability of answers provided to the same question over time. Bias may also be present in the generation of questions provided to ChatGPT and it is possible these biases could be reflected in the answers provided by ChatGPT. While the quality of evidence can be considered to be of fair quality, the AI software lacks empathy, emotional intelligence and the ability to contextualise the information to a given patient.

6

6 Conclusion

A 10th to 12th grade reading level was required to comprehend the information provided by ChatGPT with regards to Pelvic and acetabular surgery, and the evidence supplied was of fair quality. With no citations provided, it remains unclear where these answers originate and how scientifically valid they are with respect to the latest literature. In spite of this, ChatGPT did safety-net patients by encouraging the importance of further discussion with a surgeon.

Ethical statement

Not applicable.

Funding

The authors have no relevant financial or non-financial interests to disclose.

CRediT authorship contribution statement

Conor J. Kilkenny: Investigation, Writing – original draft, Visualization. Martin S. Davey: Investigation, Methodology, Writing – review & editing. David O'Sullivan: Conceptualization, Writing – review & editing. Conor Medlar: Methodology, Formal analysis, Investigation, Writing – review & editing. Conor O’ Driscoll: Investigation, Formal analysis, Writing – review & editing. Brendan O'Daly: Conceptualization, Writing – review & editing, Supervision.

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